Implementation Manager - eQMS - #2745654

You are interested in the position as Implementation Manager - eQMS at Playbook GmbH?

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Requirements

Please note that this position requires work authorization for Germany.

Language: German - Fluent (C1), English - Fluent (C1)

• Experience in quality management in life sciences, ideally Pharma and/or MedTech (e.g. ISO 13485, GxP)
• Strong process logic: you think in conditions, dependencies, and workflows
• Hands-on mentality: you don’t wait for instructions, you act
• Experience in customer projects, implementation, or consulting
• Business-fluent in German and English, both are a must
  
  

Activities

• You lead customer communication from kickoff to go-live
• You run the project, managing timelines, stakeholders, and dependencies
• You configure Playbook for the customer: templates, steps, conditional visibility, and picklists.
• You use AI agents as tools to work faster and more precisely
• You own your customers end to end, including post go-live
• You report directly to the COO and Co-Founder
  
  

Team

You’ll join a team of 5 highly motivated colleagues with daily exchange as needed. Challenges are discussed and aligned together, nobody works in a vacuum.

About The Company

About Playbook

Playbook is building the Operating Memory for regulated industries.

In life sciences and other highly regulated sectors, companies run on thousands of written procedures — SOPs, work instructions, policies, manuals, and how-to guides. Employees are expected to find, understand, follow, and stay trained on the right procedure at the right moment. That system is breaking under the weight of information overload.

Playbook turns procedural documents into structured, usable data — making critical operational knowledge consumable by humans, software systems, and AI agents. This living layer of procedural knowledge is what we call Operating Memory.

We work with leading global life sciences companies and are building the foundational data model for procedural knowledge in regulated industries. We're an early-stage, founder-led company with high ambition, high standards, and a strong bias toward execution.

Why now

AI agents can't run on tribal knowledge. They have to operate from the same approved procedures, controls, and traceability as the people beside them.

Click on "Apply" for details on the benefits, the team and the application process.