Host / Hostess (m/w/d) - #2745606

Weißenburger Str. 2, 81667 München

Vollzeit (38h)

Why you’ll love this job

You are the first impression. The first smile. The first Ciao.

At Big Mamma, being a Host means creating the guest experience from the very first moment.

In our restaurant Giorgia in Munich, you’ll welcome guests into a vibrant Italian atmosphere and ensure every visit starts in the best possible way.

Your role in the team

As a Host / Hostess, you are the face of the restaurant:

• Welcome every guest with a warm and professional BIG SMILE
• Manage reservations and walk-ins (Reservierungen & Tischverteilung)
• Coordinate table flow with the service team
• Anticipate guest needs and adapt your communication
• Handle busy moments with structure, calm and positivity
• Turn waiting time into a pleasant experience (Wartezeit versüßen)
  
  
  

You set the tone for the entire guest journey.

What We’re Looking For

• You love working with people and have a natural sense of hospitality
• You’re positive, well-organized and a strong communicator
• You stay calm under pressure and think in solutions
• You bring energy and professionalism
  
  
  

Experience in hospitality/customer service is a plus, not a must

What We Offer

• Unbefristeter Vertrag
• Vollzeit (38 Stunden)
• Competitive salary + Trinkgeld
• Meal on shift (Mitarbeiteressen)
• Employee discount in all our restaurants
• Career opportunities within Germany & Europe
• A supportive and international team
  
  
  

Who We Are

Big Mamma is a fast-growing French-Italian restaurant group with 30+ locations across Europe.

Our mission: to create unforgettable Italian dining experiences through great food, atmosphere and people.

Equal Opportunities

Big Mamma is proud to be an equal opportunity employer.

We welcome applications from all qualified candidates regardless of gender, gender identity or expression, sexual orientation, ethnicity, religion, national origin, disability, age or any other legally protected characteristic.

Für diese Stelle berücksichtigen wir grundsätzlich Bewerber*innen mit den folgenden Berufsqualifikationen:

Hostess, Empfangsmitarbeiter, Restaurant Hostess, Empfangskraft Gastronomie, Guest Relation Agent, Service Hostess, Empfang Restaurant, Front Desk Mitarbeiter Gastronomie, Gästebetreuer, Receptionist Gastronomie, Customer Service Gastronomie, Front of House Mitarbeiter

Klingt nach dir? Dann werde Teil unserer Squadra!

#JoinBigMamma