Junior EDI Onboarding and Operations Specialist - Maternity Cover 24 months (all genders) - #2689744

BESTSECRET is the leading European online destination for premium and luxury off-price fashion. The Group offers its members in 28 countries across Europe a superior brand portfolio complemented by a high-end shopping experience. At the same time, BESTSECRET enables its brand partners to clear overstock at scale with minimum visibility and maximum brand equity protection. The unique business model is based on its closed character with an invitation-only customer membership, longstanding brand partner and customer relationships, combined with a tech-focused mindset. BESTSECRET has a strong track record of profitable growth over many years. It generated revenues of EUR 1,533.7 million in 2025 and employs around 2,200 people from over 90 nations. The Group draws on a heritage of 100 years in the textile and fashion industry and today is owned by Permira Funds and the founding families Schustermann and Borenstein.

Your Responsibilities

• Assist in onboarding new suppliers to our EDI/Supplier portal by providing clear guidance on procedures.
• Send reminders, follow up on pending actions, and schedule meetings as needed.
• Help define and maintain onboarding timelines and ensure deadlines are met.
• Update onboarding status and track progress throughout the project lifecycle.
• Monitor KPIs related to onboarding, hypercare and live operations and report progress to all stakeholder.
• Act as a liaison between suppliers, internal teams (Buyers, Supplier Management, Tech, Finance), and external service providers.
• Ensure smooth collaboration and timely information flow across all parties.
• Provide first-level support for our suppliers. Escalate complex issues to senior team members when necessary.
• Contribute to continuous improvement initiatives for onboarding and supplier connectivity processes.
• Participate in internal reviews and optimization projects to enhance efficiency.
• Support testing and go-live of supplier connections (e.g. test cases, basic EDI / portal smoke tests for ASNs and invoices)
• Create and update internal overviews (e.g. supplier onboarding lists, status trackers, KPI dashboards) to give transparency to all stakeholders.
  
  

Requirements For The Role

• Completed degree or equivalent practical experience in Business Administration, Supply Chain, Logistics, or IT.
• Experience in onboarding projects or supplier integration activities.
• Strong communication skills in English (written and verbal), German is a plus.
• Reliable and solution-oriented working style, with a hands-on attitude and commitment to follow through on tasks.
• Customer service mindset with a friendly, solution-oriented approach to handling inquiries.
• Basic understanding of supply chain processes or electronic data interchange (EDI).
• Familiarity with Microsoft Office tools (Excel, Outlook, Teams).
• Experience with SAP and JIRA is a plus
• Curiosity and willingness to learn technical systems and integration workflows
• First experience with supplier portals or EDI service providers (e.g. B2B portals like Btwentyfour or similar) is a plus
• Strong organizational skills and ability to coordinate several suppliers and onboarding tracks in parallel.
  
  

At BESTSECRET, diversity isn't just a trend – it's our professional philosophy. We are dedicated to cultivating an inclusive workplace where everyone's unique talents and backgrounds are celebrated. Applicants from all backgrounds, experiences and perspectives are welcome to join us in our mission towards a more vibrant and inclusive future.