Infrastructure Engineer – Microsoft & Network Technologies - #2632385

Location: Walking distance from München-Perlach

Employment Type: Permanent (preferred) / Fixed-Term Contract considered

Language Requirements: Fluent German and English

Working Pattern: Primarily onsite, with flexibility to support project requirements

We are seeking an experienced Infrastructure Engineer (2nd Line) to join a growing educational organisation. This role will be responsible for supporting and developing the school's IT infrastructure, ensuring reliable technology services for staff and students, and acting as a key point of contact for both technical and non-technical stakeholders.

Working across a broad technology environment, you will provide hands-on infrastructure support while helping to deliver IT improvement initiatives, manage third-party suppliers, and contribute to the long-term technology strategy of the organisation.

This position is well suited to a technically strong generalist who enjoys a varied role and is looking to develop their experience across infrastructure, project delivery, and IT operations.

Key Responsibilities

• Support the separation and migration of IT services from a centralised trust environment to an independent school infrastructure.
• Coordinate and manage activities delivered by external MSPs and third-party technology providers.
• Provide 2nd line infrastructure and end-user support across a broad technology estate.
• Assist with planning and executing cloud migration and infrastructure transition projects.
• Maintain and support Microsoft 365, Azure, Active Directory, Windows Server, Intune, and endpoint management platforms.
• Support network infrastructure including LAN, switches, firewalls, wireless networks, and connectivity services.
• Manage Windows 11 laptops, iPads, mobile device management (MDM), and end-user technology.
• Liaise with technical and non-technical stakeholders to coordinate maintenance windows, downtime, and project activities.
• Contribute to IT budgeting, procurement activities, supplier management, and technology planning.
• Support future MSP tender processes and vendor selection activities.
• Document systems, processes, and operational procedures to ensure long-term sustainability and knowledge retention.
• Act as the local technology representative and trusted advisor for school leadership teams.

Required Skills & Experience

Technical Experience

• Strong experience in a 2nd Line Infrastructure Engineer, Systems Engineer, or similar role.
• Excellent knowledge of:
• Microsoft 365
• Microsoft Azure
• Active Directory
• Windows Server environments
• Intune and Mobile Device Management (MDM)
• Windows 11 endpoint management
• Apple iPad administration
• Strong networking knowledge including:
• LAN/WAN technologies
• Network switching
• Firewalls
• Wireless networking
• Experience supporting virtualised server environments.
• Experience delivering cloud migration or infrastructure transformation projects.

Operational & Leadership Experience

• Experience managing relationships with MSPs, ISPs, and technology vendors.
• Strong project coordination and project management capabilities.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience coordinating change activities with minimal disruption to end users.
• Exposure to budgeting, procurement, supplier management, or service delivery management is highly desirable.
• Interest in progressing towards IT management or technology leadership responsibilities.

Desirable Experience

• Previous experience working within the education sector, schools, colleges, or universities.
• Experience supporting multi-site environments.
• Knowledge of IT service management frameworks and operational governance.
• Experience participating in technology procurement or tender exercises.

Candidate Profile

We are looking for a proactive and adaptable infrastructure professional who enjoys working across a broad technology landscape rather than specialising in a single area. You will be comfortable balancing hands-on technical responsibilities with project delivery, stakeholder engagement, and operational planning.

Successful candidates will be collaborative, customer-focused, and capable of translating technical concepts into clear business language for school leaders and staff.

Why Join?

This role offers the opportunity to make a lasting impact on the future of technology within a growing educational environment. You will play a central role in a high-profile transformation programme, helping establish modern, sustainable IT operations while influencing technology strategy, supplier management, and service delivery for years to come.