Technical Support / Fleet Reliability Manager - #2237029

Our mission at Qwello is to revolutionize the charging industry, we are committed to turning the world from combustion to electric. We design, build, and operate charging infrastructure for the public space. We excel in simplicity, user focus, and engineering excellence. We value diversity of thought, background, and approaches and foster a culture of belonging. We understand that the best products are built by excellent teams rather than individual superstars. Be part of shaping the E-mobility of the future!

As the Maintenance & Reliability Engineer at Qwello Deutschland GmbH, you will be a key player in ensuring the reliability and efficiency of our EV charging infrastructure in Germany, you will bridge the gap between Technology and Operations. You'll coordinate maintenance activities, optimize workflows, and drive continuous improvements. In this role, collaboration is key — you’ll work closely with internal teams, external partners, and management to ensure seamless, high-performing service operations. If you're passionate about cutting-edge technology, operational excellence, and making sustainable mobility more reliable, we’d love to have you on board!

Let's power the future together!

Your Responsibilities

• Develop, implement and oversee the operation and maintenance strategies for our Qwello charging infrastructure
• Use your analytical mindset to identify priorities and areas of improvement
• Collect and analyze data to generate actionable insights and comprehensive reports
• Managing the internal technical service team
• Collaborate in the implementation of service and construction measures to improve operational efficiency
• Coordinate with external companies to ensure high quality and timely execution of tasks
• Proactively share your expertise and insights to elevate the team’s knowledge and performance
• Facilitate seamless collaboration between the technical service team, parent company and management

Your Profile

• Degree in electrical engineering, software engineering, or a minimum of 3 years experience in a similar role
• Initial management experience is a plus
• Ability to conduct root cause analysis for all maintenance-related issues
• Excellent communication abilities and a proactive approach to problem-solving
• Analytical mindset with the ability to effectively communicate insights in writing
• Ability to self-organize and lead in an environment of changing priorities; willingness to work on multiple tasks/content switching
• Willingness to travel throughout Germany
• Fluency in written and spoken German and English
• Completed further training as a master electrician, technician or comparable qualification is a plus

Your Benefits

• Flat hierarchies with an efficient decision-making processes without red tape.
• The opportunity to play a key role in shaping the mobility revolution.
• Be part of an international and dynamic team of more than 30 nationalities.
• Enjoy a remote-friendly environment with flexible options, you choose whether to work entirely from home, in one of our offices or a mix that suits you and you have the possibility of workation within the EU, plus 30 vacation days.
• Regular company and team events outside of the office to disconnect from our computers and reconnect with colleagues on hikes, mountain e-bike tours, offsites and more.
• Personal and professional development through in-house lunch & learn sessions, collaborative coding challenge discussions, as well as externally provided training, courses and conferences.
• Discounted access to Wellpass for comprehensive wellbeing support—enjoy fitness, wellness, and mindfulness options to help you stay balanced and energized

Equal Opportunities:

We strive to eliminate discrimination, remove barriers and ensure equal opportunity through a transparent recruitment process. We are fully committed to fostering an inclusive and respectful work environment where everyone can succeed. At Qwello everyone is welcomed regardless of cultural background, creed, race, sexual orientation, colour or gender expression.