Retail Director Germany & Austria (m/f/d) 1 - #2188984

Are you a good match?

You know the local German/Austrian Retail ecosystem very well thanks to your previous experiences.

You have already worked with luxury products and led various boutique teams to success.

You have a true passion for High Jewelry, Art & Culture.

You demonstrate a strong change agility and an ability to thrive in a fast-paced environment.

You possess 360° vision as well as excellent interpersonal skills.

You speak German & English fluently and are able to travel regularly.

What are we expecting from you?

Reporting to the Managing Director Germany & Austria, you will be in charge of designing and implementing the Retail strategy for the Market, in line with the Maison’s vision and standards of excellence.

You will be responsible for the achievement of Business & Financial performance locally, through the roll-out of initiatives and the direct drive of Sales, in close collaboration with local Marketing & Communication Managers and Regional Retail & Supply teams.

You will also strongly contribute to the strategic opening of two new Boutiques in Frankfurt & Hamburg.

In this function, your main responsibilities will cover four main areas:

• Team management: build, coach & develop a a team of experts on Retail functions for the market, as well as directly manage the Boutique teams locally.
• Business & Sales: read & understand your market business environment to build a sales vision locally (budgets, yearly plans, network, risks & opportunities); support the Boutiques and provide them with the means needed to drive & maximize sales (tools, organization, resources, KPIs analysis, best practices).
• Retail functions management: appreciate the contribution of Retail functions to the Maison’s strategy, express boutiques’ needs & identify initiatives to support their roll-out & development, create synergies among Retail functions to answer business needs.
• High-Jewelry clients & Team development: define & implement client and team strategy for HJ in close collaboration with Marketing, develop knowledge of VIP clients & perform the right arbitrages in clients’ issues to support the Maison’s strategy, ensure clients’ satisfaction while always being a strong Ambassador of the Maison.
  
  

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how and creations.

The recruitment process

Send your application online.

If your profile matches our search, you will be contacted by our HR team for an interview.

Along the recruitment process you will meet our Managing Director for the Market, the Retail Director Europe-CIS, the Human Resources Director Europe-CIS and the President Europe-CIS.