Intern Enterprise IT (f/d/m) - #2136480

Meet the Team:

Join our IT team based in Munich and get a chance to work alongside experienced professionals.

Your mission:

• Technical Support: Provide first-level technical support to employees, including troubleshooting hardware and software issues, setting up new devices, and assisting with network connectivity problems.
• System Maintenance: Assist in routine maintenance of IT systems, including updating software, managing backups, and ensuring antivirus protection is up-to-date.
• Documentation: Maintain accurate records of technical issues, solutions provided, and IT assets. Help create and update user manuals and other documentation as needed.
• Project Assistance: Support ongoing IT projects, such as system upgrades, network improvements, and software deployments. Provide logistical and technical assistance as required.
• Inventory Management: Help manage IT inventory, including tracking equipment loans and returns, and ensuring proper storage of IT assets.
• Continuous Learning: Stay updated with the latest trends and technologies in IT support to provide the best possible service and solutions.
  
  

Your profile:

• Education: Currently enrolled in a Bachelor’s or Master’s program in Computer Science, Information Technology, or a related field.
• Technical Skills: Basic understanding of computer hardware, software, and networking principles. Familiarity with operating systems (Windows, macOS) and common office software (Microsoft Office Suite).
• Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot technical issues effectively.
• Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users.
• Customer Service: Patient, friendly, and professional demeanour with a focus on providing excellent customer service.
• Organization: Detail-oriented with strong organizational skills. Ability to manage multiple tasks and priorities effectively.
• Team Player: Ability to work collaboratively within a team environment and contribute to team goals.
• Availability: Available for 9-12 months and flexibility to work part-time hours that accommodate your academic schedule, with availability for occasional extended hours during peak periods or emergencies.
  
  

We offer:

• A unique opportunity combining the energy of a start-up with the power of BMW, Mercedes Benz Mobility & bp
• Working on products & services with a high social impact
• An international team of talented people who love what they do and live a collaborative spirit
• An open-minded culture with room for growth and the freedom to bring in own ideas
• Subsidized gym membership, subsidized office lunch benefit, monthly mobility budget, & much more
• Modern, sunny offices in Berlin & Munich
• up to 3 days of home office in a week
• Classics: delicious coffee & tea, fresh fruits and an office dog-friendly environment
  
  

At DCS we acknowledge the value of diversity, promote equality and challenge unfair discrimination. We strive to create an inclusive work environment, safe for anyone regardless of their gender identity, sexual orientation, abilities, ethnicity or race. We have the clear goal of driving diversity and inclusion across all dimensions and treat each applicant with the same respect and consideration.