Key Account Manager (m/w/d) - #2108500

About Us

Unzer is a leading European fintech company with a mission to simplify international payments for e-commerce and retail businesses. Our brand was formed from 13 companies that now contribute to building a unique product covering the entire payment flow.

At Unzer, we are driven by the belief that customers should enjoy a seamless shopping experience, no matter where they choose to shop. We are a team of over 750 experts from 70 different nationalities, dedicated to creating a state-of-the-art unified commerce platform. Our goal is to enable businesses to delight their customers with a seamless payment experience.

Whether you're a tech enthusiast, payment expert, or a dedicated support professional, we are looking for individuals who are passionate about making a difference.

Our offices: We are based across Austria, Denmark, Germany and Luxembourg with a HQ in Berlin.

About The Team

The Unzer E-Commerce Team consists of a Sales (Hunting) and a Key Account (Farming) Team, as well as a Sales Operation Team, which supports with operational tasks (contract preparation, change orders, etc.). In addition, our technical key account team (TKAM) supports the sales team in customer acquisition as well as in the daily cooperation with all technical questions and challenges. Thus, we ensure a holistic key account sup-port from the first contact to the successful joint growth.

What You Will Do

• Maintaining, developing and building customer relationships
• Development of customers by using account development plans and business review meetings
• Up- & Cross selling the entire Unzer Group product portfolio (credit card acceptance, alternative payment methods, BuyNowPayLater) across all channels (ECOM/POS)
• Representing the company and living the values of Unzer
• Inspiring our customers/ prospects with in-depth knowledge of the products around our white lable BNPL solution and active up- & cross-selling of the Unzer portfolio (payment acceptance ECOM/POS, POS solutions, etc.)
• Participation in conferences, events and trade shows
• Project implementation and support together with our technical Key Account Team
  
  
  

Your profile

• Completed studies (with a technical or business focus)
• 3+ years of experience in Key Account Management
• Experience in BNPL desirable
• Ability to contribute at a leadership level
• Basic technical understanding of payment flows, APIs, etc. desirable
• Motivated sales personality with strong organizational skills
• Fluent in German & English
• Customer oriented, as well as independent work style
• Sense of responsibility, ability to work in a team and reliability
• Willingness to travel to customers and participate in trade fairs, conferences and events
• Existing network in the retail segment is an advantage
  
  
  

Please note that we will not sponsor your visa or relocation, and you must have a valid work permit to be eligible for this position.

What’s next?

• Does it sound exciting? - Apply with your CV in English. Please don’t shy away if you don’t meet all the requirements! We’re looking forward to meeting you.
• We will get back to you within 7 days of receiving your application.
• The interview process includes: a 30min intro call with a TA Partner, a conversation with your potential manager (up to 45min), and a 60-90min conversation with the team.
  
  
  

What’s in there for you:

Work from home up to 60% of the time. We want you to keep your work-life balance.

Mobility support, whether you choose bike rental or leasing or a Deutschlandticket - we've got you covered.

Explore counselling assistance, be it for professional or personal matters, through our associated platform.

Pension scheme, we want to give back and help you secure your future.

15 days a year of workation from your desired destination within the EU.

Flexible working hours – you get to choose the schedule that works best for you!

Learning budget of 1000 euros per year – you can develop your passions with us.

Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events!

*Unzer is an equal employment opportunities workplace, and we commit to hiring regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. Please refrain from including your picture and age with the application.