Product Manager (m/f/d) Customer Communication - #2045282

As a Product Manager (m/f/d) at SIXT, you will be creating solutions used globally by millions of users, revolutionizing the way people experience mobility.

In this position, you will play a critical role in managing the SIXT communication channels in all steps of the car rental journey. Your work will ensure clear, timely, and engaging communication that not only enhances the customer experience and strengthens brand loyalty but also provides essential instructions and guides customers seamlessly through the next steps in their journey. You will directly influence key business metrics, driving customer engagement, conversion rates, and overall company performance.

It is an exciting time at SIXT, and to keep the bar high, we are looking for a talented Product Manager to join our growing team! Sounds interesting? Then apply now!!



YOUR ROLE AT SIXT

• You execute a customer-centric product roadmap and backlog, ensuring clear and premium communication via email, push notification, and SMS channels
• You collaborate with engineering, legal, and business teams to plan, define requirements, develop, launch, and assess the impact of technical enhancements and new customer-facing features
• You identify internal needs and establish guidelines to scale communication technology as a platform, enabling other SIXT teams to leverage and benefit from the features you develop
• You utilize data analytics, user feedback, and market research to guide product decisions, evaluate the impact of new features, and uncover growth opportunities
• You communicate product plans, benefits, key performance metrics, and results to stakeholders, ensuring alignment and transparency across the organization
  
  
  

YOUR SKILLS MATTER

• Experience You bring several years of product management experience, you are adept in agile methodologies, cross-functional teamwork, and stakeholder management, with a focus on customer-facing digital products
• Tools You have first experience with communication platforms, including Salesforce Marketing Cloud, SendGrid, Mandrill, Mailchimp, Mitto, Twilio, Firebase, and similar tools
• Style of work You are self-organized and not afraid of technical projects. You recognize the importance of clear documentation and guidelines, ensuring that other teams can effectively leverage the features developed by you and your team
• Hands-on You have a passion for "making it happen" and possess a hands-on mentality for flawless execution.
• Language skills You are fluent in English, with proficiency in German as an additional asset
  
  
  

WHAT WE OFFER

• Work-life balance Enjoy 30 days of vacation and up to 50% remote work, including up to 30 days per year in European countries (EU, CH & UK), as well as flexible working hours
• Office Perks Stay active and healthy with our modern SIXT Gym, and various recreational activities, including a gaming area and the SIXT choir. Plus, enjoy our premium employee restaurant, offering more than just the standard canteen
• Support for Community Engagement Take a day each year to volunteer with the ""Drying Little Tears"" children's aid foundation, an initiative of Regine Sixt
• Great Employee Benefits Benefit from discounts on SIXT rent, share, ride, and SIXT+ services, car leasing offers, and special deals with partners on travel, tech, clothing, and more
• Mobility allowance We support you with a mobility allowance of 20€ per month
• Enhance your future Support with your retirement planning and capital-forming benefits
  
  
  

About us:

We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!